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Address/Location:
Directors Choice Credit Union
1 South Family Drive
Albany, NY  12205

Located at the headquarters of the
New York State Funeral Directors Association

Hours Of Operation:
Monday - Friday     9:00 a.m. to 4:30 p.m.

Phone:
(518) 456-2686

Toll Free:
(800) 593-5920

Fax:
(518) 452-9065

Email:



 

Lost or Stolen Debit Cards:
If your card is lost or stolen, please contact DCCU during regular office hours, Monday-Friday, 8:30-4:30, at 800-593-5920.  If you notice your card is lost or stolen outside of regular business hours, you can call 800-543-5073 to speak to a representative of our debit card service company.

After Hours Debit Card Assistance:
If you have questions or problems with a debit card transaction, you can call DCCU during regular office hours, Monday-Friday, 8:30-4:30, at 800-593-5920.  If you are experiencing problems with using your debit card during the evening or weekend, you can call 866-446-0771.  Please be aware that weekend transactions are considered purchases that occur from Friday 2:00 pm through Monday 8:30 am.  This means that any purchases or holds (such as those that occur at gas stations, where they can place a hold of up to $75 dollars for 5 days) in this timeframe will count towards your daily  ATM withdrawal limit of $500. 

 
     
"This credit union is federally insured by the National Credit Union Administration."